Problemas con el retiro de BATS

He tratado de retirar mi BATS en uphold ya teniendo la cuenta verificada, en total quería retirar aproximadamente 9.08 BATS, pero cuando me redirigía a la pagina, esta decía que había error, o que no existía.
El día de hoy tratando de volver a intentarlo, en mis recompensas tenia el mensaje de “verificar billetera”, y ya no tenia ningún BAT, al tratar de iniciar sesión nuevamente no me permite.
¿Hay alguna forma en que puedo recuperarlos y retirarlos?

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Translation:

poterg -

I tried to withdraw my BATS in uphold already having the account verified, in total I wanted to withdraw approximately 9.08 BATS, but when I was redirected to the page, it said that there was an error, or that it did not exist.

Today trying to try again, in my rewards I had the message “verify wallet”, and no longer had any BAT, when trying to log in again does not allow me.

Is there any way I can recover and withdraw them?

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