Problem with video links in foxnews.com

Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.

Delete the any text above the line separator below before posting


Description of the issue:
How can this issue be reproduced?

  1. Go to foxnews.com
  2. In the left panel of “Exclusive Clips” click on any of the videos
  3. Notice that there is just a solid black rectangular box where the video should be

Expected result:
Should see and hear the video
Brave Version( check About Brave):
Version 1.7.98 Chromium: 81.0.4044.113 (Official Build) (64-bit)
Additional Information:
Using a Windows 10 desktop. This problem does not occur with Microsoft Edge or Google Chrome. It does not occur with youtube or cnn. But it is consistent with foxnews.com.

Can you test in Brave Beta? https://brave.com/download-beta/

That worked! Thank you!!

Oops – going to the beta did not solve the problem after all.

The version I have now is:
Version 1.9.45 Chromium: 81.0.4044.122 (Official Build) beta (64-bit)

Using that version, when I go to foxnews.com and click on any of the Exclusive Clips in the left panel, I get this:

<img width=“696” height=“424” style=“width:7.25in;height:4.4166in” id=“Picture_x0020_2” src="//cdck-file-uploads-global.s3.dualstack.us-west-2.amazonaws.com/brave/original/3X/d/5/d50fcbad5936e9cc6ddcf534d2888558622012e9.png" alt="A picture containing screenshot, table

Description automatically generated">

Videos on other websites such as cnn and youtube work as they should.

It worked properly on foxnews right after I downloaded and installed the beta version, but now it’s back to not working again.

Ken Elder

Yeah, investigating a fix. Aware of it. Does Nightly work better? (we have new changes there)

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.