Problem with the verification (UPHOLD)

If this is an Android device, check this first:

  1. Make sure your account is verified at Uphold. Go to your profile page and there should be a verified date at the bottom.

    Example: Screenshot of a Verified Profile at Uphold
    Can’t verify and authorize the wallet, can’t connect Brave to Uphold - #2 by Impoiler

  2. Make sure all your personal information in your Uphold account is accurate and complete. For example, Uphold will verify your account with an incomplete address, but Brave needs your full address, including street number, street, city, etc.

Many users receive this message because their address is not complete in their Uphold Profile.

If that was not the issue, then you need to provide additional information including Brave version and OS. You can find this information at brave://version. Just copy and paste.

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