Problem with bats in browser wallet and uphold Bat not transferring to Uphold

Hello, I have a problem. The bats that arrived in my browser do not synchronize with my uphold account. I have everything connected and verified and I cannot find how to solve it. Does anyone know how I can solve this?

PD: I contacted the support of uphold and they tell me that on their part everything is fine and there is no problem.

Hi @ragr28 - just responded in our DM.