In Gmail when file attachment with PNG extension is clicked, Brave switches to view window and the file can be viewed BUT sometimes all you see is a circle going around and around.
If you close the view window and try again, same result.
I have found that while the circle is showing you click on the 3 Dots and select “Details” the file is opened for viewing.
If Gmail is opened in chrome this problem does not happen.
Version 1.48.158 Chromium: 110.0.5481.77 (Official Build) (64-bit)
Hello there @alatel please accept my apologies for this inconvenience.
Try disabling Hardware Acceleration in settings to see if this resolves the issue. You’ll find this in brave://settings/system > Use hardware acceleration when available > toggle off > relaunch Brave.
@alatel could you please try opening your main profile in private or guest mode to see if the issue persist? If it doesn’t, try disabling your extensions to see if this is the cause of the issue.
You can open a Guest Window by going to Main menu → Open Guest window:
On your computer, open Brave.
At the top right, click Menu → More tools → Extensions.
On to the extension you want to remove, click Remove.
@alatel did you try disabling your extensions (if you have any)? If you don’t have any extensions, go to your shields and make sure that Upgrade connections to HTTPS and Block scripts are disabled.
Yes I tried disabling extensions but it didn’t make any difference.
“Block Scripts” were disabled, “Upgrade connections to HTTPS” was active BUT disabling did not make any difference.
After disabling, testing with PNG file, the file opened every time for about 5 minutes the problem started again not opening more often than opening (clicking on details would still open file)
Should “Upgrade connections to HTTPS” remain switched off or should I switch it back on?
I have turned “Upgrade connections to HTTPS” and “Hardware acceleration” on again.
I downloaded and installed the “Beta” version of Brave as suggested. On testing opening PNG or JPG files it happened mainly without any problem.
I say mainly because occasionally I needed to click on the file to be opeded twice as the file did not open on the first click.
Brave “Beta” installed a completely fresh installation of Brave and did not give me any option of importing Bookmarks and settings from the original Brave installation. (should this be reported separately
@alatel,
Beta is working as expected — it will not offer to import settings from other Brave installations (I do believe we plan to add this functionality down the road). I’m not entirely sure what is causing this behavior, especially if its happening in Beta as well — can you confirm that you see the same behavior in the Beta browser?
If so, can you please try disabling Shields entirely (on either installation) and seeing if the results are the same?
Sorry, my mistake, when you “Create a new profile” in either installation the bookmark bar has an option to import bookmarks from any browser installed except Brave.