Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
When taking photos for Web based KYC services. Photos are very low quality
How can this issue be reproduced?
- use any web based camera app
Expected result:
Unfocused blurry photos
Brave Version( check About Brave
):
Version 1.37.97 Chromium: 99.0.4844.74
Mobile Device details
Samsung S21 Ultra
Additional Information:
In this new world where you must constantly perform KYC functions to create accounts, it is totally unacceptable how blurry mobile cameras are while using brave software. Every attempt to KYC for anything fails. I’ve been struggling with this for 6 months.
**Is there a setting to increase photo quality / resolution in Brave?