Description of the issue: Haven’t received payout in forever
How can this issue be reproduced?
- Open Brave
- Receive reward
- Funds hung in wallet and not transferring to Uphold
- Contacted support
- Support asked for email to uphold account offered to just send the amount to my account. Nice but doesn’t really fix the issue. At least that is the impression given.
- Asked questions no communication for over a month.
- Not my intention to come off adversarial to Brave support nothing but respect! Just explaining my experience thus far and would like to better understand the issue and get a resolution.
Expected result: correct the issue, communicate with support about the nature of the issue, learn more, get funds that are sitting in local wallet to transfer
**Brave Version( check
Additional Information: When wallet is connected to uphold account, both uphold balance and amount on local wallet shows up but in Uphold account funds not showing up, Windows / Brave instance over a year old. Inquired about getting the recovery phrase so I can uninstall / reinstall Brave but like many other attempts at communcation no response.