Payments! Why my contribution Day its overdue?

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my contribution day says Overdue, help me!

@Asad can you help please!

and I want to Know, until the promotion of Tokens Free lasts? and also I would like to know if I receive $ 5 for my subscribers to use the browser for 30 days, if that is a promo apart from the free tokens that they give to them, can you answer me?

Hi there,

Please email me at asad@brave.com with

  1. the email address you login to Brave Payments with
  2. a copy of your transactions .CSV file

Thanks!

Best,
Asad @ Brave

Im contributor, but my contribution balance say overdue BAT

Im proving in order to Convert me on publisher… sorry for my english…

and please answer, I want to Know, until the promotion of Tokens Free lasts? and also I would like to know if I receive $ 5 for my subscribers to use the browser for 30 days, if that is a promo apart from the free tokens that they give to them, can you answer me?

Hi @Erickson1504,

Yes. Both is different promo but from same source, UGP (User Growth Pool).

Monthly BAT grants for Brave users https://brave.com/brave-users-get-rewarded-to-browse/

Referral promo for publishers/creators https://brave.com/referral-program/

Thanks, when finish Monthly Bat grants and referral promo? I want to Know please…

@eljuno @Asad can you say me if you Know… when finish Monthly Bat grants and referral promo? I want to Know please…

@Asad can you say me if you Know… when finish Monthly Bat grants and referral promo? I want to Know please… and, my contribution day says Overdue, help me, im a contributor.

please, se the image that I post.

Hi @Erickson1504,

I’m sorry for late response. I have heard no “exact time” about when monthly BAT grants for user will be ended. We can best assume this promo will last as long as UGP still available.

For referral promo, I’ve heard in the past it may ended on summer. Maybe I’m wrong, or maybe something changed.

As long there’s no public announcement from Brave, then we can assume both promo will available as long as possible. :sweat_smile:

Also cc @LaurenWags for help for your Payments issue.

1 Like

The contribution and referral promos are still active, and will be for a good bit longer, as far as I know.

1 Like

@LaurenWags Can you help me with my contribution Issue?

I’m the publishers support “dude”, actually. :stuck_out_tongue: I’d be happy to help you out, just send me a private message or email me at asad@Brave.com with the email address you use to login to publishers.

@Erickson1504 we do have a known issue were some users have trouble contributing (https://github.com/brave/browser-laptop/issues/13156) however, if you send your OS I can give you instructions to get additional data. I can then ask a teammate to review your wallet on the server.

Also, when did you claim the free BAT (the bat that shows an expiration of 31/12/2018)?

Ou! the juno told me that lauren would help me, ok, I’ll write you to that email address, thank you very much.

Yes, that’s exactly what I see. expiration of 31/12/2018.
what is OS? I would appreciate that!

My Info
Brave: 0.23.107
V8: 6.8.275.24
rev: 6f2fc65b3c7db0b260ad154fbef5919902495387
Muon: 8.0.10
OS Release: 10.0.15063
Update Channel: Lanzar
OS Architecture: x64
OS Platform: Microsoft Windows
Node.js: 7.9.0
Brave Sync: v1.4.2
libchromiumcontent: 68.0.3440.84

Hi @Erickson1504

Could you follow these steps please:

Go to Start > Run
Copy/paste this path: %userprofile%\AppData\Roaming
Open the brave folder
In there you should find ledger-state.json file
Open this file with a text editor (you will not be saving any changes)
Locate your ‘paymentId’
Copy and paste this ‘paymentId’ value into a private message and send it to me. (Click on my name here in the forum and then click on the ‘Message’ button)

What I’ll do is give your paymentId to a teammate and ask that they take a look at it on the server, see if there’s any information they can tell from that.

Thanks,
Lauren

Hey, I want to Know… The Monthly BAT promo, pay one time or its unlimited pays?