Description of the issue:
I’ve had an issue with my profiles and passwords failing to grant me access to nearly ALL of my subscription accounts across numerous sites, but ONLY on the desktop Brave Browser. (BMO banking, 8Vape account, Okeefe Media Group are the recent profiles/accounts which I’ve attempted to access without success) However, when I use the SAME passwords on my Android Brave Browser, they seem to work FINE. I’ve checked that desktop Brave is up to date, and verified the password credentials match in each device.
Steps to Reproduce (add as many as necessary): 1.Open desktop Brave browser on Windows platform 2.Navigate to saved site (ex. okeefemediagroup.com, 8vape.com)
3. Enter username and password via autofill saved credential OR manually input credentials (either way, same result for me)
4. some sites appear to navigate into an account profile, but kick back to sign-in when attempting to view account info/profile, others simply deny access altogether and say that the info entered is incorrect
5. follow up and perform steps 1-3 on Android Brave Browser
6. On this platform, all of my credentials are correct and grant me access
7. verify the credentials saved on the Android Brave Browser & peripheral site match the saved credentials in the Brave Password Manager - which they DO in fact match on mine.
8. shake head and pull out hair in bafflement…
Actual Result (gifs and screenshots are welcome!):
-see steps 3-7 in above section: (can’t figure out how to show a visual representation of this data in this template)
**Expected result:
I should be experiencing the same ease of access across the desktop and android Brave Browsers, if the passwords and credentials being used match on each device. It’s very confusing how the desktop Brave Browser can perform so differently than the Android Browser, with the same credentials **
Reproduces how often:
happens every time I try to access these sites since end of May
Operating System and Brave Version(See the About Brave page in the main menu):
Windows 11 desktop Brave Browser and Android Brave Browser
Additional Information: Some sites perform normally, and don’t seem to have the same issues with divergent access experience with the same credentials, which is adds to my confusion. Attempts to contact site reps for tech support has had mixed results, none of which have helped resolve the issue - so I worry it has to do with the browser password management system, or a bug in the browser…idk, software isn’t my forte…