Open YouTube links from email, whatsapp or other sources

windows
#1

Description of the issue: Every time I try to open a YouTube link from an email, WhatsApp Web conversation, or Web Messenger Brave Crashes and closes, after restarting it ask to restore pages and if choose this option it crashes again.

Steps to Reproduce (add as many as necessary): 1. 2. 3.
1.- Open Email on Brave with YouTube link
2.- Click on link to Open it
3.- YouTube window open for a few seconds
4.- Brave crashes and close
5.- Re start brave
6.- Click on restore pages
7.- Brave crashes again

Actual Result (gifs and screenshots are welcome!):

Expected result:
YouTube video open in a new tab

Reproduces how often:
Every time I try to open a YouTube link

Brave Version(See the About Brave page in the main menu):
Version 0.60.47 Chromium: 72.0.3626.119 (Official Build) (64-bit)

Reproducible on current live release (yes/no):
Yes

Additional Information:

0 Likes

#2

@edneri,
Thanks for the well written report!
I was unable to reproduce this behavior. I tested by sending myself a Youtube link to my email account, clicked on link in email --> YouTube opens and video plays without issue:


Which email client are you opening the links from? Additionally, is it only YT links affected or are there other sites that will cause Brave to crash in this same way?

0 Likes

#3

Thanks for the quick response

I’m using gmail, I tried to open a video link from Univision.com and another from ESPN and looks like both worked without issues, tried again with youtube and it crashed on the restore too.

0 Likes

#4

If you just visit YouTube normally (typing it into address bar), does the site still crash or does it work as intended?

0 Likes

#5

yes it crashes every time I start playing a video in YouTube, if I use Chrome or any other browser in the same computer I have no issues the video plays

(Attachment BraveCrash.mp4 is missing)

0 Likes

#6

Although this is the first I’ve seen this I think, it looks like we do have an open issue for this but it’s a little outdated:

Can you try disabling Hardware Acceleration to see if that resolves the issue?
Settings --> Advanced --> System --> Hardware Acceleration

0 Likes

#7

Just tried and didn’t work, it crashed opening the link from email or directly in YouTube nothing changed.

0 Likes

#8

Sorry for the late reply.
I’m looking into this issue further and discussing with the team. Thank you for your patience.

0 Likes

closed #9

This topic was automatically closed after 30 days. New replies are no longer allowed.

0 Likes