Unfortunately the only ones who can help you with this will be the Brave support team so they can investigate. @steeven and @Mattches will need you to DM them (DM only, don’t post on the forum)
- Copy/paste your Wallet ID (found on
brave://rewards-internals)- Your OS and Brave version (first three lines in
brave://version)- A screenshot of your Rewards panel in
Settings --> Brave Rewards.
Also, there’s additional information you may want to read about at -Retired- PSA: User FAQ - Support & Answers, though the above information I quoted is the main bit you need to know.