Hello, i got a problem. as i uploaded under this text, i earnt around 1.30 $ worth of rewards last month and had been waiting for its payment like 10 days and on the reward section it says “contrats, your november awards has arrived” but when i look into my uphold account and the reward section, nothing has came, is there a problem for everyone or just happent to me?
Thanks for your answer from now.
@stormbringer Please make sure to create a Rewards Support Ticket so someone from Brave can investigate this for you.
Once you create a support ticket, you’ll receive a confirmation email with your ticket number. Hang onto that in case you need to reference it later. Also be advised all follow-up communication will occur via email. So keep an eye out on your inbox and your spam/junk folders.
Staff tends to try to respond within 3-5 business days. However, with us being near the holidays, there may be delays. Please try to be patient and understanding. They will get to you ASAP. Just make sure to provide as much information as you can in your support ticket.
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