Not receiving earned BAT

Last I looked in August, I had over 17 BAT earned. I’ve made sure to change settings so I could receive the maximum ads on a regular basis. As many others are referencing, it seems the system lost our BAT. I was highly disappointed to see Uphold and my Brave Browser tell me I only was paid 8 BAT.

Any idea what’s going on and if you’re going to get it fixed?