Not receiving BAT for watching background ads in 2nd/3rd/4th or any profile except Profile 1

Brave Rewards Rewards Support
1

Briefly describe your issue:
Not receiving BAT for watching background ads in 2nd/3rd/4th or any profile…i am receiving BAT for watching background ads in Only Profile 1…

What Operating System and Brave version are you using ?
Windows 10 Enterprise (20H2)
Brave Version 1.25.68 Chromium: 91.0.4472.77 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no)
Profile 1 = YES
Profile 2 = NO

What date did you verify your wallet?
I dont remember

Have you been able to successfully receive payments in the past?
YES

Are you using a VPN? (yes/no)
NO

Are you in a supported region (see here for list of supported regions)?
YES (India)

HELP @steeven & @Mattches problem started on 27th or 28th MAY 2021

2 Likes
2

That’s right. Now sponsored images are distributed to profiles.
This is not a bug

3

I’ve the same problem. My family and I use Brave, but some of us ads don’t count after seeing the sponsor’s image.

4

same problem here… i only receive sponsored images on 1 of my 2 profiles! we need this to get fixed asap

5

How did you know about this ??

6
1 Like
7

@Bananas12
Unverified in app Brave Browser Wallet going receive BAT for wallpapers???

8

I do not understand what do you mean.

9

Yes (ignore this bracket)

10

@Bananas12 @Punkboy
I mean to say, my brave browser is not verified with uphold in Android , and now seeing wallpapers will add BAT to my estimate rewards pending?

11

This only applies to PC
You cannot create new profiles on Android.

1 Like
12

Yes, whenever you see a wallpaper ad when you open a new tab, you receive BAT for that ad, up to four per hour. You may see more than four wallpaper ads in an hour, but you receive BAT for only the first four.

1 Like
13

same here…same problem 9 profiles… only first one is working…

14
1 Like
15

you are wrong… few day ago i have received ads for every profill… now it stopped

16

These changes are with a new update.

2 Likes
17

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