Not receiving any ads on my android device

Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.


Description of the issue:
I have a galaxy s9 which is not receiving Brave ad, I have the ads set at the maximum. I’m in the southwestern US and I receive many ads on my PC. The app is fully up to date. I asked about the issue on the BATProject subreddit and was told to run the “SafetyNet Checker” app. My device passed in every category.

How can this issue be reproduced?

  1. Opening Brave on the same device
  2. Opting in for ads
  3. Browsing

Expected result:
No ads

Brave Version( check About Brave):
Brave 1.5.9

Mobile Device details
Samsung Galaxy S9

Additional Information:

It may sounds silly, but can you make sure Brave is allowed to send a notification in your system Settings?

Also worth to read FAQ: Why am I not seeing Brave Ads?

Ah, silly mistake on my part. I adjusted the notifcation settings, I’ll get back to you if it works.

That was it. Thanks.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.