Not getting rewards after viewing adds in new tab

As the title says, if I open a new tab with an add in it, my rewards balance isn’t updated, seems to happen most frequently with bitpay, no VPN, using version
Version 1.24.85 Chromium: 90.0.4430.212 (Official Build) (x86_64)

@new_user hi check this link if the bitpay ads doesn’t appears in the catalog and you still receive them is probably because there are not ntp ads available for your region at the moment. when that happen the browser still serve you ntp ads from other regions but they do not pay you