Not getting my rewards anymore

[KnightOfAnalistan]

Briefly describe your issue:

I’m not receiving any BATs anymore for the last 3ish payouts. I see ads, I see reward rising, but then, when it’s payout time nothing happens but the counter resetting for the next period.

Edit: just checked, it’s been 7 month since I got my last payout.

What Operating System and Brave version are you using (Menu --> About Brave)?

Android

Is your browser wallet currently verified? (yes/no)

Yes

What date did you verify your wallet?

Don’t know, some time last year

Have you been able to successfully receive payments in the past?

Yes.

Are you using a VPN? (yes/no)

No.

Are you in a supported region (see here for list of supported regions)?

Yes

Does your device pass the SafteyNet check (Android only)?

Yes

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

Yes

[Saoiray]

@KnightOfAnalistan We can make all sorts of suggestions but your best course of action right now is to create a Support Ticket so someone from Brave can assist you.

NOTE
When completing forms, please make sure you’re giving everything asked. For example:

@KnightOfAnalistan

What Operating System and Brave version are you using (Menu --> About Brave)?

Android

You didn’t answer which Brave version you’re using.

Also when it asks Operating System, it’s not just asking “Android” though that helps. But is it Android 6, 7, 8, 9, 10, 11, 12? They have a lot of versions and patches. Knowing which one you’re using helps if there’s any issues in regards to your device.