Not earning BATs since August last year

Not earning BATs since August last year
I stopped earning bats since august 2023 (where I receive last payment), despite having my account connected and being receiving ads. What can be done about that? Is there a way to retroactively receive what I should’ve got?

What Operating System and Brave version are you using? (Menu --> About Brave)
I am using
Versão 1.65.123 Chromium: 124.0.6367.91 (Versão oficial) (arm64)

Who is your verified custodian? (Uphold/Gemini/bitFlyer)
Uphold

Are you in a supported region?
Yes, I am in Brazil

@19032000 you’ll need to complete a Rewards Support Ticket at https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431 if you would like further assistance.