Not earning BAT through sponsored images

Briefly describe your issue:

I’m a new Brave user on Mac, and have not been able to receive any BAT from sponsored images. I’ve had no problems receiving BAT from the notification pop-ups.

The ads displaying on my dashboard are accurate to my region, so I’m not sure what the problem is. My friend who started with me (same region, using Windows) have had no problems earning BAT through sponsored images.

What should I do to be able to earn BAT from sponsored images as well?

What Operating System and Brave version are you using (Menu --> About Brave)?

OS: mac OS Monterey
Brave: Version 1.34.80 Chromium: 97.0.4692.71

Is your browser wallet currently verified? (yes/no)

No, but my friend who has not verified her wallet has been earning BAT with no problems

What date did you verify your wallet?

NA

Have you been able to successfully receive payments in the past?

No

Are you using a VPN? (yes/no)

No

Are you in a supported region (see here for list of supported regions)?**

Yes

Does your device pass the SafteyNet check (Android only)?

No

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