No tick sign showing to collect monthly rewards payout

Briefly describe your issue: When monthly rewards arrive there’s a tick sign to collect rewards. I have monthly rewards to collect but I can’t as there’s no tick sign showing up. But I do have available rewards to collect as it says “1” on the rewards icon.

What Operating System and Brave version are you using (Menu --> About Brave)?
Android 12 Brave version - 1.41.100
Is your browser wallet currently verified? (yes/no) No

Have you been able to successfully receive payments in the past? Yes

Are you using a VPN? (yes/no) No

Are you in a supported region (see here for list of supported regions)? Yes

Does your device pass the SafteyNet check (Android only)? Yes

Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? Yes

Hi and welcome to the community. Linked a notice from Brave support staff that probably applies to your situation. Rewards payouts were paused but are processing again. Just give it some time. Also, make sure you are updated to the latest Brave version. Version 1.42.86 is the current release for Android (CHANGELOG_ANDROID.md).

Hope this helps. Take care. :slightly_smiling_face:

1 Like

It has been fixed now. Thanks for the information.

1 Like

Glad your issue was solved. You should mark your post above as the solution so that other community members and Brave support know you no longer have an issue. Take care. :slightly_smiling_face: