No rewards for 8 months - what to do?

Hey guys :slight_smile:

I’m a big fan of the Brave browser! I have not received any rewards for 8 months now. See screenshots attached. What can I do to fix that?

Thanks!


Hello, my son had the same problem, and I suggested that he uninstall his Brave browser and then reinstall. It worked. However before you do that, make sure you do a few things: ensure your Uphold wallet is verified so you can easily reconnect; back up your bookmarks; and check Brave Rewards settings to see if perhaps there is an issue with how many ads you receive (click 3-line icon at top next to on/off switch for Ads) and if any tips are being sent to sites you visit (section below Ads). Also, check these settings after you reinstall if you decide to do so. Remember to reconnect Uphold and restore your bookmarks in your Brave browser settings. This should get you back to receiving ads and rewards, but it won’t resolve issues of past rewards due to you for the 8 months. Hope this helps you. God bless!

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!