I have tried all the troubleshooting available, I am not receiving pop up ads and at times not getting paid for the new tab ads. It is same across 3 devices, 2 windows and 1 android.
Did you go through this topic to try and troubleshoot? It has information that helps with troubleshooting.
If you think you account has been flagged, you should send a direct message to the moderators and include the following information for each of your devices:
- Copy/paste your Wallet ID (found on brave://rewards-internals )
- Your OS and Brave version (first three lines in brave://version )
- A screenshot of your Rewards panel in `Settings → Brave Rewards
Mattches and Steeven are the moderators who handle most of the rewards issues.
How to DM a moderator:
- Click on their icon and select the Message button in the top right corner or
- You can go to your profile and create a new message in Messages.
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