No Payout for March...feeling a little ignored

Brave Rewards Rewards Support
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1

Hi,

Still not paid.

Browser on main computer.

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Second browser on my second computer.

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Third browser on the third computer.

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Yes verified uphold wallet, Version 1.5.123 Chromium: 80.0.3987.163 (Official Build) (64-bit) UK

Posted here, reddit and DM’d @steeven no replies, no help nothing. How many times do you have to post on here before anyone helps?

2

Hello, have you not received the payment yet? I have the same problem.

3

Nope, heard nothing. Mines still sitting in estimated.

4

If you get information and reasons why the payment was not received, will you inform me? please.

1 Like
5

Yeas of course I will. Don’t hold ya breathe though…they seem to be ignoring anything to do with payment.

3 Likes
6

Hi @sneakybrit - We’ve been heads down helping folks out the past 3 days. I really appreciate your patience. I’ve passed your info along to our Dev team and will hopefully have an answer for you soon. Thank you.

7

Hi, @steeven you’ve just made me run round the room with joy. Thank you.

8

Hi @sneakybrit! Just need a bit more info to understand what might be happening. How many devices and what type of devices are you viewing ads on? Are you running a VPN on any of them? Thanks in advance!

9

Hi @steeven teeven I have the same problem I send my data to the private.

10

Hi @steeven, I want to ask something, can I use the uphold account by the Brave Creator account and Brave Reward browser together? Will it cause suspension? that’s what I’m experiencing now.
very sad when I have been waiting for almost 2 months (February - March) for the first payment but suddenly your account is suspended on payday :sob: :sob:
I hope to solve this problem and get paid
bad luck
thanks

11

@boyman66 @steeven Is this a problem having the creator account on the same Uphold wallet?

12

@steeven I DM’d you the info you wanted. Update Still the same.

13

@sneakybrit , are you also a Brave Creator? do you use 1 uphold account for 3 brave rewards browsers?

14

Does the claim button not appear? because I experienced that too

15

sorry sir, my account is under review and support has asked me to send a document for appeal. I have sent it via email, but there has been no response back until now.

please check my email at your support incoming message. i have sent my email in your DM sir @steeven Please Help me

thank you for your cooperation

16

Hello,
I didn’t get any payments aswell.
But not on the reward system. It’s the content creator system.
@steeven

17

I am, but no I don’t, I have 2 Uphold accounts. Sorry for the late reply…got this popping up “You’ve reached the maximum number of replies a new user can create on their first day. Please wait 1 hour before trying again.” Even though I’m not a new user, been here since Jan I think lol

Really sorry for the delay, It now seems I have to wait another hour before I can reply to you.

@steeven why wont it let me reply and pop up appears with above text? It did this yesterday too. Driving me nuts.

18

That is not a problem. @boyman66 please email [email protected] and your case will be resolved in time for the May payout. We don’t discuss suspensions on Community.

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Hi @sneakybrit - I’m honestly not sure what would be causing that. Does it affect DM’s as well?

20

Hi, No seems to only happen at the beginning of the day.

Any news with the payouts?