For more than 2 months I have no more ads on my PC
Informations sur le portefeuille
Graines d’informations clés : Valide
ID de paiement du portefeuille : 3af0be91-5dae-41e6-ad1b-8b12e4b15473
Portefeuille créé : 26/02/2022, 20:36:25
||1.36.112 Chromium: 99.0.4844.51 (Build officiel) (64 bits)
||Windows 7 Service Pack 1 (Build 7601.24546)
@TheGirou90 That information is something you need to send via a direct message (DM) to @steeven and @Mattches so they can investigate.
About the only types of advice I’d be able to offer and ask would be what I’ve already included in FAQ, if you’d like to check it out at PSA: User FAQ - Support & Answers
There’s sections there with troubleshooting steps and all. Like if you’ve been using VPN it can be a problem, as your Locale, IP Address, and Brave Ads Locale all have to match with each other. Also making sure things like Focus Assist is off and you’re permitting Brave to serve ads. Just lots of little things.
But if you can contact them via a Message (DM) it will serve to create a service ticket so they can help you. Also FYI, try not to share things like your Wallet ID publicly. While it may not immediately cause issues, it is just better for privacy and security that it be shared as little as possible.
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