Here is a link to a post similar to your Uphold situation, I think, the sequence of events is still unclear to me but maybe it will help. You can follow the instructions there if it is the same situation.
If you have reached your linking limit, you will not be able to verify your Android device until a slot is opened. Requests go in a queue and it can take weeks to over a month for them to get to you. If you haven’t received a response in over a month, you might want to DM the moderators and ask to check on the status. You may or may not get a response.
Your account may have been flagged. Send a direct message to the moderators and include the following information for each of your devices:
- Copy/paste your Wallet ID (found on brave://rewards-internals )
- Your OS and Brave version (first three lines in brave://version )
- A screenshot of your Rewards panel in `Settings → Brave Rewards
Mattches and Steeven are the moderators who handle most of the rewards issues.
How to DM a moderator:
- Click on their icon and select the Message button in the top right corner or
- You can go to your profile and create a new message in Messages.