Briefly describe your issue:*
Have 2 browsers linked to the same uphold account. In Januari I “earned” around 2BAT on 1 browser and 0,25BAT on the other browser. Only the 0,25BAT was credited to my account.
There is no claim rewards or anything like that on my rewards page. Worried this will also happen in the coming month where on my main browser I’m on 1.6BAT estimated and the 2nd browser only 0.075BAT.
What Operating System and Brave version are you using (Menu --> About Brave
)?
Windows 10 21H2 and Brave Version 1.35.103 Chromium: 98.0.4758.102 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
yes
What date did you verify your wallet?
the 1st payment to uphold was at 11/15/2019, verified some time after that, no way to check I think
Have you been able to successfully receive payments in the past?
Yes, payments where never a problem until I started using the 2nd browser.
Are you using a VPN? (yes/no)
no
Are you in a supported region (see here for list of supported regions)?
yes
Does your device pass the SafteyNet check (Android only)?
PC browser
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
yes