Briefly describe your issue:
I still have not received my February Payouts from 2 of my 3 devices.
Every time Brave tries to re-run the payout script I get the following errors in my logs:
[Mar 01, 2022, 10:23:57.9 AM:ERROR:redeem_unblinded_token.cc(227)] Response public key KphqMObuFggtv9rfk47D/HfiNMiXprNJWXnBN7jUsW8= does not exist in payments issuer public keys
[Mar 01, 2022, 10:27:46.7 AM:ERROR:redeem_unblinded_token.cc(227)] Response public key et2CXJA+egWCrmON9MaT1gJnKuHKr/MKqXkCH1S6P3g= does not exist in payments issuer public keys
It has been the same 2 public payout keys since the payouts began on February 7th and they keep being rejected.
I sent a DM to @steeven 13 days ago about my Desktop computer with the required information but no response yet.
I sent a DM to @Mattches 13 days ago about my Laptop computer with the required information but no response yet.
Is there anything I need to do to help resolve this issue?
Does this issue need to get resolved between Brave and Uphold?
Thank you in advance for any support help you can give me
What Operating System and Brave version are you using (
Menu --> About Brave)?
Version 1.35.103 Chromium: 98.0.4758.102 (Official Build) (64-bit)
Windows 7 SP1 & Windows 10 20H2
Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
Wallet created: 04/25/2019, 08:14:16 AM
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Are you in a supported region (see here for list of supported regions)?
Does your device pass the SafteyNet check (Android only)?