Description of the issue:
I can hear audio from sites like YouTube, Etc, but when I create a call on Hangouts, or Hangouts Meet, or with the Hangouts Extension in Brave, I get no audio. I can choose various Audio Out options, and click to ‘test’ sound, but I get no audio out.
Steps to Reproduce (add as many as necessary): 1. 2. 3.
Open Hangouts.google.com, make a call, no audio.
Open https://meet.google.com/_meet and start a call, “Join or Start a Meeting” and the same problem. No audio, I can select between various audio out options, but none of them work.
I tried doing this with shields up and shields down. No impact on audio.
Actual Result (gifs and screenshots are welcome!):
Actual result is difficult because no screenshot between working and non working audio… It looks the same!
Expected result:
I should hear some audio!
Reproduces how often:
EVERY TIME.
Operating System and Brave Version(See the About Brave page in the main menu):
Windows 10 Pro. Insider Preview 10.0.19013.1122
Realtek Audio
Version 1.0.0 Chromium: 78.0.3904.97 (Official Build) (64-bit) Additional Information:
Important to note that VIDEO (webcam) WORKS but there’s no audio output to my ears. Can’t hear anything. BUT, the person I called told me later they could both hear and see me.
Confirmed Hangouts was set to use the correct devices for input/output.
Confirmed Hangouts in Google Chrome works as expected.
I simply cannot use Brave until Hangouts works. It’s my primary phone number and I use it primarily through Google Chrome.
Hi @ChesterCheeser and @DerPerlin, thanks for taking the time to write in. This is a known bug and the current work around is to disable Shields. If you’re interested you can track some of the related issues here:
Let me know if there’s anything else I can help to answer in the meantime!
Brave Version 1.0.0 Release Build Chromium: 78.0.3904.97 (Official Build) (64-bit)
Windows 10 Professional Version 1909 (OS Build 18363.476)
I should mention, the links you provided are not about this issue. They were about Hangouts being blocked altogether in Brave. Disabling Shields fixes a few issues but doesn’t do enough to enable Hangouts to work correctly.
Same issue for me … Shields off still no audio for meet/hangouts …Back to chrome for now i guess … Brave 1.0 on Windows 10 Home 1809
EDIT: SOLVED … Autoplay was the culprit for me. In the address bar click the autoplay icon (circle with a traingle) and select “Always Allow”. Refresh and sound works now.
After a few hours, I found it was the third party cookies preventing it from working. To see this in action, I allowed third party cookies, removed the extension, added it from the Chrome Store, and was able to make a call as well as see the microphone and speakers. Went back to settings and blocked third party cookies, removed the extension, added it back and was back at square one with hangouts failing to connect.
I tried that but it’s a no-go. Granted, he was on Linux and talking about Google Chrome.
So far, I’ve tried manually enabling every relevant ‘Site Setting’ in Brave for hangouts.google.com, meet.google.com, and voice.google.com, as well as whitelisting Google’s cookies as that post suggested. Still the Hangouts extension in Brave shows those empty drop-downs, resulting in no audio in either direction. I don’t think calls even connect.
@ChesterCheeser,
So we do have an issue logged for this already:
I’ve added your report to the Github thread for the devs to review. It’s marked as P2 so we should see some movement on this issue soon. Sorry for the inconvenience and we appreciate your patience.
has any progress been made on this? I use hangouts extension for phone access and it’s the only thing that’s preventing me from use brave as my daily browser.