No April rewards, May rewards/ads stopped after upgrade to 1.38.119

I have never been able to claim any rewards for April. My April statement says 0.00 and no activity. My ad log shows lots of activity for April and May. Rewards Internals says this for April:

Status: Over
Amount: 0.25 BAT
Type: Ads
Expires at: 0
Legacy promotion: No
Version: 5

I thought the problem might be because I had not yet upgraded the browser so I clicked the update notice in the upper right corner. Brave updated and restarted. Everything was still the same, so it didn’t help. However, pop-up notification ad activity stopped. There were some static ads on the news feed page though. I decided to reboot the computer. After that even the ads on news feed disappeared. My May earnings is still there but has stopped.

Your Balance
32.500 BAT
12.73 USD
May 1 – May 31
Estimated Earnings
17.597 BAT
Rewards Summary
May 2022
Rewards from Ads 13.75 BAT 5.39 USD
One-Time Tips 0.00 BAT 0.00 USD
Monthly Tips 0.00 BAT 0.00 US

Yes I have spent over 10 hours today reading through all of the faqs and researching everything and checking all settings. No settings have changed.

Version 1.38.119 Chromium: 101.0.4951.67 (Official Build) (64-bit) on MS Windows 10 Home 10.0.19044 Build 19044

Brave Browser Wallet NOT verified.

Never/Not using VPN

USA - ARIZONA

Auto-contribute and tipping is and has always been off.

1 Like

@greggdick

Submit a request for help, at:

https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431

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