No any rewards since beginning of using

Brave Rewards Rewards Support
1

Hi, I have been using Brave for a few months since (August 2020) till now and have not received a single BAT yet? What can be wrong?

2

Thanks for writing in. Are you receiving ads?

3

Hello yes systematically

4

Any idea on this issue? Steeven

6

Hi @Acujawa, would you be available for a screen-share to help diagnose the issue? Thanks

8

Yep, sure.
screenshot of what you want exactly?

9

This would be a video call (not screenshots at this time), if this works for you can you please reach out to me at [email protected]. Thanks, Terry

10

Hi Terry, I sent you an email

1 Like
11

Hi @Acujawa, thank you. Would you be able to test our nightly build available at https://brave.com/download-nightly to confirm if you are now rewarded for ads. Rest assured the fix will be uplifted to beta and a release version to be determined. Thanks

12

8 ΠΎΠΊΡ‚. 2020 Π³., Π² 11:03, Terry Mancey via Brave Community <[email protected]> написал(Π°):

13

Hello Terry

I download and install Brave Nightly.
But application can’t even start.

Π‘Π½ΠΈΠΌΠΎΠΊ экрана 2020-10-09 Π² 10.26.07.jpg
Π‘Π½ΠΈΠΌΠΎΠΊ экрана 2020-10-09 Π² 10.26.07.jpg1280Γ—735 427 KB

14

Hi, could you please send the same screenshot in English. Thank you, Terry

15

Hi Terry,

All the time like this

Screenshot 2020-10-09 at 21.20.05.jpg
Screenshot 2020-10-09 at 21.20.05.jpg1280Γ—735 318 KB

16

@Acujawa If you would be willing to screen-share to help diagnose the issue, please email me at [email protected] so we can arrange a time. Thank you, Terry

17

Hello Terry

Yes, let’s do this on Monday

Warm regards,
Capt. Pavlo Vaskevych
Send from iPhone

18

Nobody reply on email, thanks for support guys!
See ya

19

Hi, Apologies for the delay. Please email [email protected] with available times and I will then reply with a calendar invite. Thanks

20

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