No advertising rewards promised

Why don’t you pay within the promised BAT terms that have accumulated in January per month in my browser, also none of my friends received any payment in January and February! What is happening why we have to constantly write and find out the reason? why doesn’t it happen automatically? You promise beautifully but do not fulfill your conditions. My friends and I have verified wallets, well, none of which I receive awards for advertising. What happens? what are you hiding from users why you don’t pay?