No ads for over 3 weeks (Windows 10)

Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.

Delete the any text above the line separator below before posting


Description of the issue: I haven’t got new ads on brave for about three weeks. My rewards setting is on 5 rewards per hour. I have updated it plenty of times and still no new ads for me.
(I have the same issue also on my mobile)
Is there a problem with ads in switzerland or can you help me to get my ads running again?
How can this issue be reproduced?

  1. No ads for over 3 weeks

Expected result: New ads popping up

Brave Version( check About Brave): Version 1.15.76 Chromium: 86.0.4240.111 (Official Build) (64-bit)

Additional Information: Running on Windows 10

could you check this also @tmancey

and have a nice day both of you

1 Like

Hi @SLimon, could you please visit brave://rewards-internals and email your wallet id to tmancey@brave.com so that I can investigate. Thank you

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.