New install on Win10, just get a black box

I’ve installed twice on this machine, but all I see is a black box. I don’t see any error messages. I don’t see any text at all in the box. What information do you need?

@dae1948,
Ideally we would like you to fill out all the information that was in the editor when you went to open this topic. Also, posting in #support-and-troubleshooting as that is the right spot for questions like this.

Off the top of my head, I would suggest trying the following solution: