New computer, restored account and haven't accumulated and BAT's for 6 Months

Support and Troubleshooting Desktop Support
#1

Description of the issue:

New computer, restored account and haven’t accumulated and BAT’s for 6 Months

How can this issue be reproduced?

N/A

Expected result:

To actually work?

Brave Version( check About Brave):

Version 1.13.82 Chromium: 85.0.4183.83 (Official Build) (64-bit)
Relaunch

Additional Information:

All I did was a backup and restore from my old computer to my new computer. My habits have not changed.

Hopefully someone can help.

#2

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

#4

@Zylawy,
Please provide the requested information via direct message – this information is not to be posted publicly.