Never received december 2021 rewards

Hi, I never received december rewards…what can I do?

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Hi, did you verify the uphold account?

Yes, I just do it now…there is the same amount that is on browser

Hi, you should have done that before not now!

Yes, I see now on uphold…

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And the rewards are the same of november

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Try the instructions I provided on this thread backing up your wallet, uninstalling Brave, restart your computer, install Brave, and restore the wallet using the back up (private key).

Good luck

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Sorry but I don’t find in what manner I can do all on my mobile, and I don’ t understand how have my rewards in my verified wallet…

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Hey i am a user my self but i am using the desktop not my mobile, you should read their Q&A. Good luck!

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Isn’t there any expert about this issues? Does exist a real support?

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I have no idea, as i said i am a user , not working as brave support :slight_smile:

  • Can I sync my wallet between desktop and mobile devices?

For now, syncing between devices is not available for Brave Wallet. However, we hope to make syncing functionality available soon. Check back for more info.

This was the latest update, so in the future it will be available to sync between devices

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Thanks Maria, do you know if there is a direct real support for issues?

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