Never received Dec. or Jan. BAT -- No ads for 2 months

I have a verified Gemini account and haven’t gotten my BAT from December 2021 nor January 2022. I have gotten payouts to that account previously. I haven’t gotten any ads since the end of December as well. Any suggestions or help would be much appreciated. Thanks.

Hi and welcome. :slightly_smiling_face:

At this time, moderators are handling support requests on missing BAT rewards via Direct message (DM). So, just DM a moderator, explain your problem, and provide the following information for each device you use for Brave Rewards:

  • Copy/paste your Wallet ID (found on brave://rewards-internals )
  • Your OS and Brave version (first three lines in brave://version )
  • A screenshot of your Rewards panel in `Settings → Brave Rewards

Mattches and Steeven are the moderatos who handle most of the rewards issues.

How to DM a moderator:

  1. Click on their icon and select the Message button in the top right corner or
  2. You can go to your profile and create a new message in Messages.

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