I have had the following problem since yesterday: When I go to Netflix or Crunchyroll, the video cannot be started there. On Netflix I get the following error M7701-1003, on Crunchyroll there is no error code.
I have tried everything here in the forum:
brave://components for updates
brave://settings/content/protectedContent is on
Widevine is on
brave://settings/clearBrowserData
and I have deleted and reinstalled the browser
The only thing that has helped is the incognito window
Hey thanks for your answer. I’ve already listed everything I’ve tried above, including your suggestion.
I was now able to fix it myself by first watching Netflix via the private window for a while. After a few hours it worked again with the normal window.
I can’t say exactly what the reason was that it now works again, but maybe it will help someone who also has the problem.
@xNek just so you know, if it works in a private window but not in a normal window, then you can be 99.9% sure that your issue is either an extension you have installed or is related to cookies.
Private is just a separate session that launches with no cookies. And unless you changed settings, it also opens with all extensions disabled. All else stays the same. Then when you exit, it clears cookies and history from what you did in that session.
I’m guessing either cookie causing the problem resolved or maybe an update within the browser and/or extension happened that fixed.