When I download attachments from emails I get the message “Needs Permission to Download”. I’ve tried everything to get this to stop, with no luck. This doesn’t happen on other browsers. See attached image.
Expected result: To be able to download files and attachments from emails
Brave Version( check About Brave): I have the latest version of Brave.
Additional Information:
Per request: Brave version is V1.75.175 installed 2-6-25
OS is Windows Pro 11 Version 23H2 Installed 1/15/24
Issue started in late 2024
Tried Menu → More tools → Open Guest profile. Got the same “needs permission to download” error.
Please edit your Original Post (“OP”) above, to include:
Brave Browser version numbers
Operating System version numbers
Please describe in detail, in your Original Post . . . when (if ever) you did not need permission to download?
What was the Brave Browser version? (If you did not make note, an estimate of the time of year, will help.)
What was the Windows OS version?
Clear cache, cookies, etc. (brave://settings/clearBrowserData > Advanced tab; for “all time”), then exit / quit BB.
Restart computer.
Please use the Guest Profile or create an additional Brave Browser Profile, for testing.
Menu → More tools → Open Guest profile
Menu → More tools → Add new profile
If your issue is resolved with either of those other Profiles, then the Profile that you have been using, may have one or more settings that contribute to the cause of your issue.
An email attachment is a file encoded within an email, but what it looks like you are trying to download is a link from icloud.com. You’ve not stated whether your email is being viewed in a program like Outlook, or if it’s webmail and if so whether it is on icloud.com. Do you have permission to download anything from icloud.com?
If you don’t use icloud.com then the obvious answer is that you got the “Insufficient permissions” error because you’re not logged in to the website, but you can download the files in another browser so that doesn’t make sense. I can download a file from icloud.com, which suggests there is not something wrong with Brave.
Some files might be publicly available while others are not. If you can download these very files in another browser without logging in then there is a problem with Brave.
@haynessm I guess let me try to walk things back a bit. Let me ask some questions:
A while back you were asked to test if you could access in a guest profile or a new profile, but you never responded to say if you made this attempt. Could you try in either and advise if it works or has the same issue? Never mind…you edited original post rather than replying…so it has same issue on guest profile at least.
Does this happen for anything you try to download or only things from Proton Mail or Yahoo?
Is it only attachments sent by this person or is it any and all attachments sent via those emails?
While in Brave, if you go to brave://policy is there anything set?
Have you tested on Chrome to see if the same issue occurs there?
Which browsers? Same exact attachments or just different?
It’s always helpful when you can try to give some detailed descriptions on things you’re checking. And always want it to be clear that the same exact thing is being tested. For example, I’ve learned to ask because someone might say it works on other browsers, but then we’d find out they tried downloading attachments from two completely different sources. Then at the end, after lots of wasted time, found out their issue was permissions from the site itself. So if they did check the exact same thing, much headache would have been lost.
In addition, generally want to make sure we’re also comparing chromium based browsers with each other. Like if your “other browsers” would be something like Firefox, they run two different engines and may not help pinpoint the issue. It can be good to know if it’s working in something like Firefox, but then also good to know if tested and working well in such as Chrome. If the issue happens across multiple chromium based browsers, then that helps give an answer that it’s not Brave specific and helps to know what to focus on .
@haynessm
So it works in other browsers. Can you post a screenshot of the successful download in an incognito window of one of the browsers where this works?
For example, here is a screenshot of a download from the homepage of icloud.com in a Chrome incognito window. Using an incognito window helps to show that your browser was not logged in to icloud.com.
If you copy the link from the email and paste it into the incognito window, it should download automatically or present you with a link to download from.
I checked brave://policy and there are no policies set although this was in under Policy Precedence: Current precedence order
Platform machine > Cloud machine > Platform user > Cloud user
All attachments have the same issue.
I’ve used Google Chrome and am able to download. Both from emails in Proton and Yahoo that failed in brave.
If I can save and reload all of my bookmarks, in their folders, would it make sense to delete Brave and reload? I have a lot of bookmarks and hope I don’t have to do this manually.
Also, my wife doesn’t have this issue on her computer. Is it an opperating system setting that needs to be changed (Microsoft updates generally cause me some issues in having to reset things)?
Sorry for any headaches and I appreciate your input, but I was hoping this would be an easy fix from my earlier posts.
