NavyFederal.org Login not working

Browser Support Web Compatibility
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1

Description of the issue:
Get “Access Denied We’ve blocked access because our system believes there might be a security risk. If this is a mistake, please call 1-888-842-6328 for further assistance” when trying to login.

*Tried shields down/up…
*Tried in a New Privacy Window…
*Tried clearing cookies…
*Tried changing the UserAgent…

Exact same issue.

Exact URL of the website in question:

https://signon.navyfederal.org/siteminderagent/forms/mfa.fcc - Error Message URL

Did the issue present with default Shields settings? (yes/no)
Yes

Does the site function as expected when Shields are turned off?
No.

Is there a specific Shields configuration that causes the site to break? If so, tell us that configuration. (yes/no):
No.

Does the site work as expected when using Chrome?
Don’t know because I don’t trust Chrome and have removed it from ALL devices.

But that said, Navy Federal Credit Union told me on the phone adamantly “Brave Browser is now supported because the system we use to detect that your computer and your browser is being used not a man in the middle doesn’t work on Brave Browser. Unless you use another browser we are done here.” He listed Chrome as one of the supported browsers.

Brave version (check About Brave):
1.73.97

2

https://community.brave.com/search?q=credit%20union%20order%3Alatest

3

I read all of those and they have nothing to do with the new problem I’m having. The problem that has came up just started in the last month. I haven’t had a problem till now. So this link is irrelevant.

I have already searched your website and the entire internet with out an answer. I never post with out doing research and non of those are the same. I hope that a resolution can be had. I trust no other browser than Brave at this time. Thank you for trying at least.

4

Try: In a Brave Browser New Window go to:

brave://settings/content/javascript

Scroll down that javascript settings page to Allowed to use javascript

Click the Add button

Enter [*.]navyfederal.org as the site . . . but do not Enable the following:

  • Current Private session only

Click the Add button

Visit the website - try the New Private Window.

Click the Brave Browser Shields [icon] button:

First try:

  • Trackers & Ads Blocking: Aggressive

Test. If no success, try:

  • Trackers & Ads Blocking: Standard
5

Could you test shields= Aggressive mode @Rudder2 ?

6

I’m having the same problem here. Not sure if I should create a new thread or piggy back in here. For reference, I am able to login to NFCU normally using FireFox.