My wallet has been flagged

Hi Brave Community.

I was informed by one of the Brave support members that my wallet has been flagged. Also they suggested that I need to reach out to the community/support forums so that Brave teams can help further.

Anyone is able to help me with this?

@Mattches Sorry you were the only one I could find from support.

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@ivangarzoncruz,
Thank you for reaching out.
Can you please tell me which support team member informed you of your flagged wallet?

Same. I wasn’t told specifics about what the concern is. And it’s permanent.

Hi @Mattches thanks for your prompt reply.

I got an email from Terry Mancey.

I was told it´s permanent but sometimes they unflag wallets, so no, it’s not entirely permanent.

What did you do to get it fixed and how long? Did you lose the BAT during that time?

Unfortunately, one of the staff members unflagged it but it didn´t work and I’m waiting a response. However, I read a couple posts months ago and it seems to be a real thing, I guess you have to wait. It’s dissapointing but the only choice we have.

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@ivangarzoncruz,
Can you please send me a DM with your wallet payment ID so I can take a closer look?

Thank you.