My wallet doesn't works

I use Upphold to send BAT to a wallet. But like 2 months ago, BAT are not sent to wallet for no reason. I lost like 1.7 BAT just from this error. yesterday it was supposed to send me 0.28 bat but it still doesn’t work. I don’t know why this error happened to me, bef the wallet worked fine.

Payouts are currently processing, so don’t be alarmed if you have not yet received your BAT from ads. Please see this thread for updates - Monthly Ads Payout Status Update.

Thank you for your patience!