Brave Support will need more info:
[They request] Please adhere to the guidelines to the best of your ability, and use the Template shown in the Reply Editor. [No quotes, in the following links - copy and paste the link into new browser windows:]
How to submit a Bug Report:
“https://support.brave.com/hc/en-us/articles/360018228951”
The Brave Community webpages use a Categories and Tags - topic organization system - that assist Brave Support and Community members.
Sounds like, for your concerns / issues, you might select:
Brave Rewards > Rewards Support > and maybe another tag.