My rewards won't transfer to my wallet!

My rewards show up on my rewards tab

but when I click to deposit to my uphold wallet, it shows the balance as zero.

This has been ongoing since January. Any ideas of what’s going on?

macOS Catalina,
Version 1.21.77 Chromium: 89.0.4389.90 (Official Build) (x86_64)

1 Like

Happening to a lot of people.

Same problem here. I have over 50 BAT too, and it is not transferring

Thanks for following up. We’ve just deployed a fix! The fix is currently in Beta and will be in Release version next week. This was an elusive bug and I really appreciate your patience here. Once the fix is in your entire balance will port to your Uphold wallet and will continue to do so as you earn new BAT. Thanks again for your patience here, I know that it’s been incredibly frustrating.