Is there any customer service or anyone, who would sort it out?
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Same thing happened with me. Not sure about the decrease in the rewards but i think your december rewards payout should be in processing & you’ll get them in your wallet in a week. Check it will be mentioned in your ballance tab.
Nothing is mentioned anywhere about the payout…
@LeoNix is correct @Laurast .
Your December earning is being processed. Payment will start at 8th of each month.
You should see the similar message like the one from Leo.
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I have the same question, my rewards have stopped growing since December until now. And I have not found a support service where to solve this problem. I think my account has been flagged as fraudulent 
It increased a bit on 1st of Jan, but since then stays at this despite me using browser a lot in recent days.
I use the browser every day, but I haven’t received anything since December, although I continue to see ads on the main page. I can’t save my BAT because there aren’t many of them. How can I and other people solve the problem?