Briefly describe your issue:
I normally received my bats in September, I had a visible balance until 11/06, when the balance simply disappeared and the phrase appeared: Rewards Summary: missing monthNOV2021. And in the bravo log appears several and several lines written the same thing, since 11/06, changing only the day and time:
PM:ERROR:credentials_promotion.cc(503)] Token list empty
[08 de nov. de 2021 3:38:42,8 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
What Operating System and Brave version are you using (Menu --> About Brave
)?
Versão 1.31.88 Chromium: 95.0.4638.69 (Versão oficial) 64 bits
Is your browser wallet currently verified? (yes/no) YES
What date did you verify your wallet? Now
Have you been able to successfully receive payments in the past? YES
Are you using a VPN? (yes/no) NO
Are you in a supported region (see here for list of supported regions)? YES
Does your device pass the SafteyNet check (Android only)? Yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? YES