My questions are not answered and my bats are lost

Briefly describe your issue:

The bats I earned this month were not credited to my Uphold account. Some amount was credited after reporting to @steeven , but 10 times less bats were credited to my account than the bats I earned. I earned 3.75 bats but 0.375 bats came into my account.
Also, since I’ve reported, no ads are coming in and I can’t earn bats. I wrote to @Mattches too but still no answer.
Brave Ads Payout status is “the payments are complete”, but my bats still haven’t arrived in my account and my messages still are not being answered.

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 1.34.80 Chromium: 97.0.4692.71

Is your browser wallet currently verified? (yes/no)
Yes

What date did you verify your wallet?
2021

Have you been able to successfully receive payments in the past?
Yes

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the SafteyNet check (Android only)?

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