My pending rewards is gone and it didn't add in my dashboard. What can i do?

Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.


Description of the issue:

How can this issue be reproduced?

1.To all brave user
2.
3.

Expected result:

Brave Version( check About Brave):

Mobile Device details

Additional Information:

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

Hi steeven i send 2 DM please check thank you !

  • Wallet ID: 708d7277-89c8-4f71-b223-058925e4f2cc

  • OS: Android 8.1.0; vivo 1724 Build/OPM1.171019.011

  • Brave version: 1.16.74 Chromium: 86.0.4240.185 (Official Build) (32-bit)

  • A screenshot of your Rewards panel

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