My Oktober Rewards are not shown. They are away!

Hello. Sry for bad english, i am a german.

All of my October rewards are just gone! They are not on the bank statement, they are nowhere to be found. I wanted to put the request on the wall, but it always shows “0”. I watch 10 commercials an hour and now all of the October rewards are gone. That annoys me a lot, because there have been strong fluctuations in the BAT where you could have traded. To verify a whale at Gemini I need 15 BAT, but if some go away every time I can never get them together. But I have the ETH browser wallet, but I can neither pay in nor withdraw because there are no BATs available, only those from NOV. but they are only paid out in the DEC. Please have a look at it, or please explain to me in simple steps what I can do if I did something wrong.

Thank you and greetings from Germany

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!