My November Brave Rewards have still not arrived

Hi,
I have still not received my November Brave Ads Rewards though the Brave Rewards page says that they have arrived. I use Uphold.

Best Regards
Alex

What Operating System and Brave version are you using?
Version 1.46.144 Chromium: 108.0.5359.128 (Official Build) (64-bit)

Is your browser wallet currently verified? Yes

What date did you verify your wallet? October 2022

Have you been able to successfully receive payments in the past? Yes

Are you using a VPN? No

Are you eligible for Brave Rewards? Yes

Are you on the list of supported regions when verifying Brave Rewards with a custodial partner? Yes

Does your device pass the SafteyNet? N/A

Have you manually turned off Auto-contribute on all of your devices linked to a custodial partner? Yes

Hey @aleape. There was some issues this month. If you got missed, then your best bet will be to create a Rewards Support Ticket just so they know you’re having an issue. They’ll investigate and will help when possible. Usually they tend to try to respond within 3-5 business days, but with holidays coming up it’s possible to have a bit of a bigger delay.

Main thing to remember is once you create that support ticket, it will send a confirmation email to you with your ticket number. Hold onto that in case you need to reference the ticket number. After that, all contact should occur through your email, so keep an eye out there. Especially make sure you check your spam and junk folders, as sometimes support messages can get stuck there.

1 Like

Hi Saoiray,

I have now created a ticket. Many thanks! Appreciate it.

Best Regards
Alex

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