Hey @aleape. There was some issues this month. If you got missed, then your best bet will be to create a Rewards Support Ticket just so they know you’re having an issue. They’ll investigate and will help when possible. Usually they tend to try to respond within 3-5 business days, but with holidays coming up it’s possible to have a bit of a bigger delay.
Main thing to remember is once you create that support ticket, it will send a confirmation email to you with your ticket number. Hold onto that in case you need to reference the ticket number. After that, all contact should occur through your email, so keep an eye out there. Especially make sure you check your spam and junk folders, as sometimes support messages can get stuck there.
