Hi,
It’s been a month now (at least) that th e amount of bat collected hasn’t change on my brave browser. I did nothing different than the previous months. I still get stuck around 0.5. Nothing moved but the number of ad views . What happened then?
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Correct. Your balance only increases when payments are sent once each month. It doesn’t go up instantly just by viewing ads. So like for December, everything from December 1 to December 31 was viewed, then it pays out around January 7. Important part is payout begins around the 7th, but it can take days or weeks to complete.
There’s this very large banner here on the website that I’m guessing you ignored. You know, the one that mentions the payout status and shows it pending, such as in the screenshot below:
In that same way, it seems you chose to delete the template that was included on your topic and didn’t want to provide any of the details they asked of you. I’m not sure why you chose that providing information or reading details given wasn’t important.
Please read through our Help Center articles before opening a topic.
If you have a payment issue please submit a ticket to us directly.
Please fill out the template below:
<---------Delete this line and everything above before posting---------->
Briefly describe your issue:
What Operating System and Brave version are you using? (
Menu --> About Brave)Who is your verified custodian? (Uphold/Gemini/bitFlyer)
Are you in a supported region? (see here for list of supported regions)
If you’re speaking of not receiving payouts from prior months, then the key part of that template would apply, which says:
If you have a payment issue please submit a ticket to us directly.
Also want to note if you’re referring to the Estimated Earnings we used to see, Brave got rid of those. There had been announcements it was being removed and then I announced when it came to play.
Only catches people by surprise when they don’t read announcements or search for open topics before posting.